Products can be returned within 30 days of receipt, provided they are unused, undamaged, and in their original packaging. To qualify for a refund, the item must still be in brand-new condition.
Original shipping costs are non-refundable. Return shipping costs are the customer’s responsibility, and all returns must be sent back with a tracked service. A return fee will be deducted from your refund as follows:
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Sweden: 50 SEK
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EU: 10 €
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Norway: 150 NOK
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USA: $10
If the item is faulty or incorrect, we will cover the cost of return shipping.
All returns require a valid RMA (Return Merchandise Authorization). This will be generated automatically through our Return portal.
Once we receive and approve your return, we’ll send you a confirmation email. Refunds are typically processed within 5–10 business days to your original payment method.
Exchanges
We do not offer direct exchanges. If you need a different item, please return your order and place a new one for the desired product.