FAQ – FREQUENTLY ASKED QUESTIONS
What payment methods are available?
Our payment system is designed to offer tailored payment methods based on your location. To discover the available options, please refer to the checkout page for the latest information.
How long will it take to receive my order?
We normally ship our orders within one day of order placement.
Please note that we do our absolute best to ship your order as soon as possible, but during busy periods high order volume may slow us down.
We offer Express shipping to most markets for faster delivery — estimated times are listed below.
Sweden:
- Standard: 1–3 business days (Letter service & Parcel to pickup point)
- Express: Not typically offered, as standard is already fast
Nordic countries & EU:
- Standard: 3–7 business days
- Express: 1–3 business days
Baltic countries:
- Standard: 3–7 business days
- Express: 1–3 business days
Norway:
- Standard: 3–7 business days
- Express: 1–3 business days
US & Canada:
- Express only: 2–5 business days
Rest of the world:
- Standard: Varies by location (where available)
- Express: Typically 3–7 business days
Do you have tracking on the packages you send?
Yes, tracking is included in the shipping cost and a tracking number will be provided with the order completion.
Do you have discs in other weights and colors than I can see at the online store?
No, the weights and colors on the product page is the only ones we have.
Can I send requests on discs I would like the Latitude 64° Factory Store to make?
No, unfortunately we don't offer that service at the moment.
Can I reserve items in my cart?
No. Items in the cart will not be reserved, and will only be "secured" once the payment transaction is completed. We use Shopify as our webshop platform, and Shopify has removed the reserve cart function, due to issues with customers deliberately reserving large quantities of shop items in their cart to make sure that no other customer would grab it before them. As there is no satisfactory reserve cart option to date, we obide by Shopify's rules and regulations.
Is there an expiration date on gift gards?
Yes. The gift cards purchased on the Latitude 64° Factory Store are valid 3 years from purchase date. If you have a valid gift cards that don't work, pls contact our customer service.
What is a misprint disc?
Misprint discs are discs with cosmetic flaws. The flight characteristics or durability of the discs are not effected by these flaws. All misprint discs have been stamped two times. The stamp are unique for each individual disc, and will differ from the sample images.
Can I wish for a certain weight/color of a misprint disc?
No, the weight and color are assorted on all discs.
Can I get free shipping?
Yes! We offer free shipping on orders over these amounts:
- 750 SEK for Sweden
- 75€ for the EU
- 1000 NOK for Norway
- $150 for the United States
Free shipping availability may vary by region.
Do you offer local pickup?
Yes, we offer local pickup at our factory warehouse. Once you receive your Ready for Pickup notification, you can collect your order at:
Latitude 64 AB
Servicegatan 13
931 76 Skellefteå
Sweden
Pickup hours:
Monday–Thursday: 07:00–15:00
Friday: 07:00–15:00
Saturday–Sunday: Closed
MAIL CONTACT store@latitude64.se