We process and ship orders Monday through Friday during our office hours: 08:00–15:00 CET (Swedish time).
Swedish public holidays may affect our shipping schedule.
Fraktkostnader & tjänster
Fraktkostnader beräknas i kassan baserat på den totala vikten av din beställning, enligt priser från våra fraktpartners.
Alla tjänster inkluderar spårning.
Note: In some regions, local carriers may handle the final delivery on behalf of our primary shipping providers.
🇸🇪 SWEDEN
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PostNord Varubrev 1:a klass för små paket (1–3 diskar) – levereras till din brevlåda
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PostNord & DHL Service Point for standard parcels – pickup at your nearest service point
Free shipping on orders over 750 SEK
🇫🇮 FINLAND
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PostNord & DHL Service Point – estimated 3–5 business days
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DHL Express – beräknat 1–3 arbetsdagar
Fri frakt på beställningar över 75 €
🇳🇴 NORWAY
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UPS Standard – estimated 3–5 business days
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DHL Express – estimated 1–3 business days
Free shipping on orders over 1,000 NOK
We are VOEC-registered (taxes prepaid on orders under NOK 3,000).
Orders over 35 kg or requiring multiple boxes may be sent using alternative shipping services.
🇪🇺 EUROPEAN UNION
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PostNord / UPS Standard – estimated 3–5 business days
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DHL Express – estimated 1–3 business days
Free shipping on orders over 75 €
🇺🇸 UNITED STATES
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UPS Express Saver / DHL Express
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Estimated delivery: 3–5 business days
Door-to-door courier delivery
🇨🇦 CANADA
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UPS Express Saver
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Estimated delivery: 3–5 business days
Door-to-door courier delivery
🌍 REST OF WORLD
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UPS / DHL Express – uppskattat 3–7 arbetsdagar
Dörr-till-dörr budleverans
We reserve the right to choose an alternative shipping method for oversized orders.
Shipping Restrictions
Vi skickar inte till boxadresser eller APO/FPO-adresser.
För särskilda önskemål, kontakta gärna vår kundtjänst innan du lägger din beställning.
Unredeemed Shipments
Transportörer håller paket i högst 7 dagar innan de returneras.
Vid ej uthämtade försändelser ansvarar kunden för returfrakt, hantering och eventuella lagringsavgifter.
Costs for unredeemed shipments:
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Pickup point: 30 € / 300 SEK / 300 NOK
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Courier delivery: $30 / 30 € / 300 SEK / 300 NOK
Leveransmål
As we ship from Sweden, delivery times vary depending on the destination and service selected.
We recommend choosing parcel delivery when available, as postal options are less prioritized in our logistics process.
Tracking
All orders are shipped with tracking.
You’ll receive a shipping confirmation once your order is packed.
Please allow 12–24 hours for tracking updates to become visible.
Skatter & avgifter
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EU: Prices include all applicable taxes
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Outside EU (e.g. UK, Switzerland): Local duties or taxes may apply
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Norway: VOEC covered (for orders under NOK 3,000)
Vi kan inte ändra fakturor för att visa ett lägre värde och därmed minska tullavgifter.
Lost or Damaged Packages
If your shipment is lost or arrives damaged, contact us immediately.
We will assist in resolving the issue with the shipping provider as quickly as possible.